Question 1

Can I operate under my own brand?

Accepted Answer

Yes. You can run under your own independent brand, co-brand with Agency HQ, or use the Agency HQ name. Many members keep the local reputation they have spent years building — the platform works behind it.

Question 2

What commission can I retain?

Accepted Answer

Members retain up to 95% of the commission they generate. Your exact rate depends on how you choose to operate — it is set out clearly before you join, with no hidden deductions.

Question 3

What are the fees?

Accepted Answer

A low monthly administration fee from $250 covers access to the platform, the team and the technology. There are no establishment costs and no franchise-style fees on your commissions. We walk through exact numbers in your confidential conversation.

Question 4

Do I need to employ administration staff?

Accepted Answer

No. Trust accounting, contracts, listing administration, compliance, invoicing and marketing coordination are all handled by the Agency HQ team. If you already employ staff, they are welcome too.

Question 5

What systems and portals are included?

Accepted Answer

A full CRM, listing and contract systems, electronic forms and signatures, trust accounting, property portals, CoreLogic property data and marketing tools — all included in your membership.

Question 6

Can Agency HQ support an existing agency?

Accepted Answer

Yes. Small teams and independent agencies use Agency HQ to replace their back office — keeping their brand and clients while handing over administration, compliance and accounting.

Question 7

Can I build my own rent roll?

Accepted Answer

Yes, and it is one of the strongest reasons members join. Property management and rent-roll support means you can build recurring income without employing a property management department.

Question 8

How long does onboarding take?

Accepted Answer

Onboarding is structured and personal — brand, systems, training and templates are set up with you. Most members are operating quickly; the exact timeline is mapped in your first conversation.

Question 9

Is my enquiry confidential?

Accepted Answer

Completely. Enquiries are seen only by the small recruitment team, we never contact your current agency, and there is no obligation attached to a conversation.

Question 10

What states does Agency HQ operate in?

Accepted Answer

Agency HQ supports members Australia-wide — a national network with local presence, across every state and territory.